WE NEED YOUR SUPPORT
In response to COVID-19 and the ensuing public health orders from the State of Colorado and City of Denver, The Denver Center continues to face programmatic uncertainty. Since March 2020, the DCPA has canceled or postponed 34 shows, two fundraisers, hundreds of classes, and multiple rental events resulting in a multi-million dollar financial loss.
Individuals interested in making a year-end, tax-deductible gift to the DCPA may visit the link below.
Answers to frequently asked questions
SHOW STATUS
What is the status of upcoming Broadway shows?
The best place to find updates to upcoming shows is at this page (denvercenter.org/response). As we continue to respond to recommendations from federal, state, and local agencies, we will notify ticketed patrons by email and this page. We are making every effort to reschedule rather than cancel productions pending tour schedules, venue availability, and health and safety guidelines.
My Fair Lady was part of last year’s season. When will that run or be replaced?
The Lincoln Center Theater Production of Lerner & Loewe’s My Fair Lady has been rescheduled. New dates will be announced in the near future.
I have tickets to The Lion King and Hamilton. When will those take place?
PLEASE NOTE THE YEAR.
Disney’s The Lion King has been rescheduled for December 2, 2021 – January 2, 2022.
Hamilton has been rescheduled for February 16 – March 27 2022.
What about the cabaret shows? Dixie’s Never Wear a Tube Top, That Golden Girls Show and others?
They have been postponed indefinitely. Please watch your inbox for updates to show dates and contact our Box Office to verify your current email address.
When do tickets go on sale?
On-sale dates are likely to be determined on a show-by-show basis. Check individual show pages or opt-in for our marketing emails for more information.
How can I locate the status of other events at the Arts Complex?
The City of Denver’s Arts & Venues division manages the Arts Complex, Red Rocks, McNichols Building and more. To receive regular updates on events held at these City venues, sign up to receive their email newsletter.
SUBSCRIPTIONS
What is the status of my Broadway subscription package?
We regret to announce that the Broadway shows we had planned to present through November 2021 will be postponed to a later time. We still plan to bring you a full season of fantastic Broadway entertainment and currently expect to reschedule all the postponed titles on the Broadway subscription. when tours resume.
What is the Broadway subscription renewal due date?
The renewal due date has not been scheduled yet. We will notify unrenewed subscribers with the date once it has been announced.
When do tickets to added attractions go on sale for subscribers?
On sale dates have not been announced but are likely to be determined on a show-by-show basis. Subscribers will have an opportunity to purchase/exchange prior to the general public. Please watch your Subscriber Newsletter for announcements.
RESCHEDULED TICKETS
My ticketed performance was rescheduled. How can I find my new show dates?
When will I receive my tickets?
Tickets will be issued closer to the engagement. Specific distribution dates have not been determined.
Do I use the old tickets to attend the new date?
No. The order number will remain the same, but new tickets will be issued closer to the engagement. Please watch your email for updates.
CREDITS & REFUNDS
I asked to receive a credit on my DCPA account for canceled performances. How do I locate it?
Log into your account and click into order history. Orders that would have contained the original tickets will now have a “Credit for Cancelled Event” in its place. Credits can be redeemed online using the Gift Card Number and Redemption number at check out. If you have further questions, please contact the Box Office.
Does my credit expire?
Credit for Cancelled Events expire after 24 months.
I asked to receive a refund for canceled performances. How can I verify that a refund was issued?
Log into your account and click into order history to review. Your refund would have been processed through your original point of purchase and noted on your bank or credit card statement. In the instance that we were unable to refund to the original point of purchase, a refund check would have been issued and mailed to the patron and address on file.
REOPENING PROTOCOLS
What health and safety protocols will you put in place to reopen the theatres?
While these plans will be finalized closer to the reopening of our theatres, we will follow federal, state, and local recommendations, which may include masks, temperature checks, increased cleaning and air purification, social distancing, etc.
What if I still don’t feel comfortable attending?
Ticket holders who are reluctant to return to the theatre may request a DCPA credit or refund.
ALTERNATIVE PROGRAMMING
Do you plan on streaming content?
We are working with artists and colleagues to offer a variety of socially-distanced programs and online streaming opportunities. These will be added to denvercenter.org once they are confirmed and available to the community. Additionally, we have several content series on Facebook including #DCPAMemories and Artist Spotlight. Follow us on social media: @denvercenter.
Why can’t you just stream live productions?
We would love to; however, we must weigh both the safety guidelines and cost.
- State and local guidelines for indoor performances require performers — including musicians — to wear masks, which does not align with our artistic vision.
- Reduction of audiences to meet indoor social distancing guidelines is not cost-effective.
- The cost to mount a full production for either in-person or online audiences is prohibitive.
- The temporary loss of income from Broadway tours results in a significant financial loss for the DCPA, which has restricted our ability to produce local shows.
- Normal fees and salaries for the authors, creative teams, actors, and artists are set based on the production being presented in front of a live audience only. Streaming, whether live or previously recorded, becomes a broadcast and requires permission and additional fees and salaries for all artists involved.
Why can’t you just stream plays from your archive?
Streaming, whether live or previously recorded, becomes a broadcast and requires permission and additional fees and salaries for all artists originally involved. We are currently in negotiations with our union partners who represent actors, stage managers, directors, choreographers and designers to determine the costs for streaming select productions.
Why can’t you just stream Broadway shows?
The DCPA does not own the rights to Broadway tours. Those decisions are made by producers of each show.
Everyone else is reopening; why aren’t you?
As long as social distancing and capacity caps for indoor venues are required , neither the DCPA nor the Broadway touring industry can resume “business as usual”. Once these restrictions are lifted, it will take time to cast, rehearse and remount productions for multiple markets around the country. We plan to offer a selection of virtual and outdoor programming in the coming months. Please check back regularly for additions.
Show updates
As of Apr 7, the following upcoming shows have been postponed or canceled. Please check back regularly for new dates.
BROADWAY & CABARET
- 1776 (Postponed, dates pending)
- Ain’t Too Proud – The Life and Times of The Temptations (Postponed, dates pending)
- Come From Away (Postponed, dates pending)
- Dear Evan Hansen (Postponed, dates pending)
- Disney’s The Lion King (Rescheduled)
- Dixie’s Never Wear a Tube Top… (Postponed, dates pending)
- Hadestown (Postponed, dates pending)
- Hamilton (Rescheduled)
- Jersey Boys (Postponed, dates pending)
- Mean Girls (Added event – Postponed, dates pending)
- Moulin Rouge! The Musical (Postponed, dates pending)
- My Fair Lady (Postponed, dates pending)
- The Other Josh Cohen (Postponed, dates pending)
- Pretty Woman: The Musical (Postponed, dates pending)
- Riverdance 25th Anniversary Show (Postponed, dates pending)
- That Golden Girls Show (Postponed, dates pending)
- To Kill a Mockingbird (Postponed, dates pending)
- Tootsie (Postponed, dates pending)
OFF-CENTER
- Theater of the Mind (Postponed, dates pending)
THEATRE COMPANY
- Angry, Raucous & Shamelessly Gorgeous (Canceled)
- The Children (Canceled)
- A Christmas Carol (Canceled)
- Emma (Canceled)
- In the Upper Room (Canceled)
- Light Up the Sky (Canceled)
- Mojada (Canceled)
- Rattlesnake Kate (Canceled)
- Who’s Afraid of Virginia Woolf? (Canceled)
DON’T SEE AN EVENT LISTED?
The Denver Center continues to face programmatic uncertainty. Decisions about some events have not been made. We strongly encourage subscribers to retain their tickets; we currently plan to offer all of the 2020/21 shows at a later date as part of our upcoming season. Please visit our FAQ on the left for more information.
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