City's new ticketing contract does not include DCPA

Broadway shows at the Buell Theatre will not be sold through the city’s new exclusive ticket-seller, AXS.

Recent media reports announcing the city of Denver’s new five-year contract to sell tickets exclusively though AXS have created some confusion for patrons of the Denver Center for the Performing Arts.

Several reports have incorrectly stated that AXS will now become the exclusive ticket-seller for all city-owned venues. And because the new contract gives AXS $3 per ticket sold, there has been some concern from DCPA theatregoers that their tickets will now be subject to a new $3 fee.

They won’t, because the city’s new ticketing contract has nothing to do with the DCPA.

“The DCPA will continue to utilize our own ticketing system, and it is my understanding that the other resident companies of Denver Performing Arts Complex – the Colorado Symphony, Opera Colorado and Colorado Ballet – will continue to utilize their own ticketing formats,” said John Ekeberg, Executive Director of DCPA Broadway.

That means Broadway shows are not, and will not, be sold through AXS. They will continue to be sold through the DCPA, whose exclusive ticket-seller is AudienceView.

But individual concerts and special events that are presented at the Buell Theatre or Ellie Caulkins Opera House by outside promoters unaffiliated with the DCPA will be sold through AXS, and therefore will be subject to the city’s new fee. One example would be the upcoming evening with Bill Cosby at the Buell Theatre – which is not in any way a DCPA event. It is being presented by AEG Live.

Please be advised that the DCPA is the only authorized seller of tickets for Broadway touring productions, Galleria Theatre productions and the resident DCPA Theatre Company’s productions held in the Helen Bonfils Theatre Complex.

Currently there are “secondary ticket vendors” who sell tickets online at a rate of more than double the standard price – and up. Tickets bought through these vendors may not be valid. You could not only be refused admission, but also lose your entire investment. 

We urge you to continue to purchase your tickets one of these three ways: 

  • In person at the box office housed at the Helen Bonfils Theare Complex
  • Online at
  • By calling 303-893-4100
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