DCPA TICKET WALLET
Learn how to access and share your tickets, see your seat locations, and view future tickets…all from your smartphone.
The Denver Center for the Performing Arts is excited to announce its new DCPA Ticket Wallet, a convenient and safe way to manage your digital theatre tickets from your smartphone. Access and share your tickets, see your seat locations, and view future events. Plus, our refreshing QR code gives you the peace of mind that your tickets and seating assignments are valid.
HOW TO ACCESS YOUR DCPA TICKET WALLET
- From your smartphone, log into wallet.denvercenter.org with your DCPA username and password.
- Once logged in, upcoming tickets will appear under “My Events.”
- Tap on a performance to see your digital tickets. A refreshing QR code will activate your tickets 3 hours prior to the show.
FREQUENTLY ASKED QUESTIONS
Having trouble? Contact the DCPA Box Office online or by phone at 303.893.4100 (Mon-Sat, 10am-6pm) for assistance.
Using Wallet FAQs
Can I print my tickets or use a screenshot?
No. To deter fraudulent ticket sales, DCPA Ticket Wallet uses a refreshing QR code which frequently changes. Printouts of digital tickets, screenshots, or tickets without a QR code will not be accepted.
Can I save my tickets to Apple or Google Wallet?
iPhone users may save their tickets to Apple Wallet. Unfortunately, Google Wallet is not currently available.
Why does the QR codes appear 3 hours before the show?
Our refreshing QR code is delivered three (3) hours prior to showtime to deter fraudulent ticket sales.
Why can’t I see tickets for one of my upcoming shows in my DCPA Ticket Wallet?
Only tickets with a digital ticket delivery type are available in your Wallet. If your tickets are set to be picked up at Will Call or for other delivery, they will not appear. You can see all upcoming event titles, dates/times, and venues when you login to My Account.
If you have a subscription: subscription package tickets must be seated by the box office before they will display in your DCPA Ticket Wallet. This includes all package options depending on the time of year. If you have a payment plan, you will only be able to see tickets that have been fully paid.
I don’t have a smartphone. What are my options?
If you don’t have a smartphone, contact the Box Office online or call 303.893.4100 (Mon-Sat, 10am-6pm) and arrange to pick up your tickets at Will Call before your show.
What if my smartphone is out of power or I have other technical difficulties?
If you are unable to retrieve your tickets for any reason, stop by Will Call at the Box Office before your show.
Do you offer public wifi or should I use my cellular data?
Wifi is not available in all areas of the Arts Complex. Please plan to use your cellular data. If you experience cell phone connectivity issues and are unable to retrieve your tickets, stop by Will Call at the Box Office before your show.
What time does Will Call open?
DCPA venue-specific box offices open for Will Call starting 90 minutes prior to showtime. Off-Center off-site productions, Theatre for Young Audiences shows, and others open 30-60 minutes before showtime.
Save to Screen
Save time and keep your tickets handy when you bookmark DCPA Ticket Wallet to your smartphone!
IOS (iPhone)
Login to your DCPA Ticket Wallet at wallet.denvercenter.org
Tap your browsers share icon.
This is usually a square icon with an arrow extending up
Chrome: Upper right corner of your browser
Safari: bottom center of your screen
Scroll down and select “Add to Home Screen”
Tap “Add” in the upper right corner
Tap the venue icon to login and access your tickets
ANDROID (Samsung and Google)
Login to your DCPA Ticket Wallet at wallet.denvercenter.org
Tap the menu (…) icon at the top right of the screen
Scroll down and select “Add to Home Screen”
Select “Install”
Confirm and tap “Add to Home screen”
Touch the venue icon to login and access your tickets
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