If you can’t attend your scheduled performance, you can exchange your tickets for another date and time of the same show — for free. Exchanges must be completed 24 hours prior to the curtain of your scheduled performance.
Note: Exchanges are subject to availability and restrictions apply. Upgrade charges may apply if exchanging to a higher-value ticket or you may be charged a fee for exchanges made within the 24-hour time limit. You cannot exchange tickets from one production to another. There are no exchanges, refunds or replacement tickets for missed performances.