CONTACT US
We’re here to make your theatre experience fantastic.
Our Box Office
Ticket Counter: The DCPA Box Office ticket counter is located outside, near the main entrance of the Helen Bonfils Theatre Complex: 1301 13th St. Denver, CO 80204.
Hours are Tuesday-Saturday 12pm-6pm. We also invite you to email us by clicking below or call 303.893.4100 for assistance.
Phone lines: Mon-Sat, 10am-6pm. 303.893.4100
Closed major holidays.
Administrative Offices
Denver Center for the Performing Arts
1101 13th St.
Denver, CO 80204
Mon-Fri 8am-4:30pm. 303.893.4000
Education Classes
1101 13th St.
Denver, CO 80204
Phone: 303.446.4892
Answers to Frequently Asked Questions
Check out our FAQs and if you’re unable to find the answer to your question, please use the form below to reach out to us.
SHOW STATUS
Where can I find the status of postponed shows?
You can find a full list of upcoming Broadway, Theatre Company, Off-Center and Cabaret shows here. This includes many of our previously-postponed and highly-anticipated titles.
MY DCPA ACCOUNT
I forgot my password. How do I reset it?
On our account login page, you can initiate a password reset by selecting “Forgot Password.” Once you enter your email address and click “Submit,” you will receive an email with a link and instructions to set your new password.
It says I’m locked out of my account. How do I unlock it?
Your username and password are the same to access Manage Your Account and for DCPA Ticket Wallet. Your tickets are associated with the account you used to purchase or accept a shared ticket – please do not create a new account or you will be unable to access existing tickets.
You can initiate a password reset by visiting Manage My Account and selecting “Forgot Password.” Once you enter your email address and click “Submit,” you will receive an email with a link and instructions to set your new password. If you still need assistance, our dedicated Box Office can also help unlock your account; complete our form or call 303.893.4100 during business hours.
DIGITAL TICKETS
The DCPA now exclusively uses DCPA Ticket Wallet to deliver digital tickets upon purchase. For full details, visit our FAQ page. Common questions follow.
When will I receive my digital tickets?
Your tickets are added to DCPA Ticket Wallet upon purchase.* A refreshing QR code will activate your tickets 3 hours prior to showtime.
*If you have a subscription or other payment plan, you will only be able to see tickets that have been fully paid.
How do I present my digital tickets for admission?
- From your smartphone, log into wallet.denvercenter.org with your DCPA username and password.
- Once logged in, upcoming tickets will appear under “My Events.”
- Tap on a performance to see your digital tickets. A refreshing QR code will activate your tickets 3 hours prior to the show, which will be scanned before entry.
ADVERTISING
How can I advertise in your program?
All ad sales in Applause magazine are managed by The Publishing House at 303-428-9529.
CANCELLED PERFORMANCES & CREDITS
Where can I find additional information about my cancelled or rescheduled performance?
Please visit our Show Updates webpage and check your email inbox. You may have an account credit if a performance for which you held tickets was cancelled within the past 12 months. To redeem, please contact our Box Office at 303.893.4100. Please note: credits for cancelled events are valid for one year from the date of issue.
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