'Rise Up!' More things to know about 'Hamilton' tickets

by John Moore | Jan 30, 2018

Hamilton Solea Pfeiffer, Emmy Raver-Lampman and Amber Iman. Photo by Joan MarcusFrom left: Solea Pfeiffer, Emmy Raver-Lampman and Amber Iman in the national touring production of 'Hamilton' that performs in Denver from Feb. 27-April 1. Photo by Joan Marcus.

Here are more helpful tips for Hamilton audiences – for example, don’t post pics of ticket barcodes on social media.

The Denver Center for the Performing Arts is the only authorized ticket provider for the Denver engagement ofHamilton and tickets are currently not available. Here are some more things to know about tickets to the Denver engagement:

NUMBER 1 By purchasing through the Denver Center for the Performing Arts, regardless of when or how the transaction was made (subscriber pre-sale, on Jan. 22 or after), account holders receive a receipt that looks like this, assuring they bought an authorized ticket from the DCPA. We recommend that customers compare the account number on their receipt with their actual DCPA account to make sure they match. No one will have actual, hard tickets in hand until the week of Feb. 12.

VIEW A LEGITIMATE DCPA RECEIPT EXAMPLE

TheNUMBER 2 DCPA’s Ticket Purchase and Sale Terms and Policies are what we follow for ticket purchases to all shows and plays so that we can do everything possible to assure that the customer is getting a legitimate ticket at the correct price. The DCPA team is currently analyzing the legitimacy of every transaction. We did identify a brief code error from our ticketing provider that occurred on Jan. 22, which has been remedied.

Three important highlights from those policies: 

  • Tickets may not be sold for more than face value. Even fairly obtained tickets.
  • Tickets purchased from a source other than DCPA may be lost, stolen, fake or otherwise violate our terms or policies. Such tickets will not be honored at the door.
  • The DCPA is analyzing transactions for patrons who purchased more than the maximum limit of tickets per account.

Ticket-buyers who purchase tickets from a ticket broker, or any third party, run the risk of overpaying or potentially buying illegitimate tickets. If they do, they should be aware that the DCPA is unable to reprint or replace lost or stolen tickets and are unable to contact patrons with information regarding time changes or other pertinent updates regarding the performance.

Any patrons found to be in violation of our terms may have their tickets canceled. Any canceled seats may be available to the public as we get closer to the engagement. We welcome patrons to check back at denvercenter.org/Hamilton at their convenience to purchase any tickets that may be made available.

If you suspect suspicious behavior that violates our policies, please send that information to feedback@dcpa.org

NUMBER 3 Patrons who do not violate the DCPA ticketing policy can plan on being "in the room where it happens" for the performance and in the seating location noted on their official DCPA receipt. 

More answers to your Hamilton questions in our FAQ

NUMBER 4 Our authorized tickets prices vary by date and availability. We welcome patrons to check back at denvercenter.org/Hamilton at their convenience to purchase any tickets that may be made available.

Hamilton Sample Ticket

Hamilton stickersNUMBER 5 When customers receive their tickets the week of Feb. 12, we highly recommend that they always #CoverTheCode when posting photos of their tickets online or on social media. Why? The barcode can be easily copied from a photo and resold. We don't want them to "throw away their shot" to see the show. They can keep it simple and cover it with their hand or, the Hamilton App has some excellent stickers (examples at right).

Hamilton Sample Ticket

NUMBER 6 There also will be a lottery for 40 $10 orchestra seats before every performance — details will be announced closer to the engagement. The best way to be informed about how the lottery will work is to sign up for alerts at denvercenter.org/Hamilton or follow us on Twitter, Facebook or Instagram @DenverCenter.

Hamilton: At a glance

Related NewsCenter coverage:
Hamilton Tickets

4 comments

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  1. joy | Mar 10, 2018
    So happy they have made a lottery available. Gives the less wealthy populations hope for attendance.
  2. Lois | Mar 03, 2018
    I have older devices so am unable to download Hamilton app for lottery tickets. I hope I may be able to find tickets through DCPA Newsletter.
  3. Cheryann | Feb 17, 2018
    really would love to see Hamilton!! 
  4. anapaula | Feb 05, 2018
    i really hope i can make it to the lottery so i can get a $10 ticket because my family is poor and i have never been to a broadway show before and i heard hamilton is really good

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    John Moore
    John Moore
    Award-winning arts journalist John Moore has recently taken a groundbreaking new position as the DCPA’s Senior Arts Journalist. With The Denver Post, he was named one of the 12 most influential theater critics in the US by American Theatre Magazine. He is the founder of the Denver Actors Fund, a nonprofit that raises money for local artists in medical need. John is a native of Arvada and attended Regis Jesuit High School and the University of Colorado at Boulder. Follow him on Twitter @moorejohn.

    DCPA is the nation’s largest not-for-profit theatre organization dedicated to creating unforgettable shared experiences through beloved Broadway musicals, world-class plays, educational programs and inspired events. We think of theatre as a spark of life — a special occasion that’s exciting, powerful and fun. Join us today and we promise an experience you won't soon forget.